How It Works
From consultation to delivery — a streamlined process designed to get you the right precision measurement solution.
Our 4-Step Process: From Inquiry to Delivery
A proven workflow we’ve refined over 23+ years of serving 5,000+ customers in 120+ countries.
Inquiry & Consultation
Share your part drawings, specifications, and quality requirements. Our application engineers review your needs and recommend the optimal solution.
⏱ Day 1-3
Quotation & Solution Design
Receive a detailed proposal with specifications, pricing, and lead time. Custom fixtures, software, or multi-sensor configurations designed if needed.
⏱ Day 3-5
Manufacturing & QC
Your instrument is precision-built in our Dongguan factory. Every unit undergoes 48-hour burn-in testing and laser interferometer calibration.
⏱ Day 5-20
Delivery & Training
Worldwide shipping with full tracking. On-site installation, operator training (3-5 days), and ongoing technical support for the life of the machine.
⏱ Day 20-30
Step 1: Inquiry & Consultation
Tell us about your measurement needs. Our engineers review your part drawings, tolerance requirements, production volume, and quality standards.
✓ Submit your requirements via our contact form or email — we respond within 24 hours
✓ Our application engineers analyze your measurements, materials, and environment
✓ We recommend the optimal instrument type: manual, semi-auto, CNC, or specialized system
✓ Receive free consultation on technical specifications, accessories, and ROI analysis
Typical duration: 1-3 business days
Step 2: Quotation & Solution Design
Once requirements are confirmed, we provide a detailed proposal including pricing, specifications, drawings, and delivery schedule.
✓ Detailed quotation with itemized pricing and payment terms
✓ Custom fixture design for unique part geometries (if required)
✓ Multi-sensor integration planning (touch probe, laser, rotary axis)
✓ Software customization and MES/ERP integration planning
✓ Order confirmation with production schedule and milestone dates
Typical duration: 2-3 business days
Step 3: Manufacturing & Quality Control
Your instrument is precision-manufactured in our Dongguan factory with rigorous quality control at every stage.
✓ Precision machining and assembly of granite base, linear guides, and drive systems
✓ Optical system installation and calibration (lens, camera, lighting)
✓ Software installation with custom measurement macros and automation routines
✓ 48-hour continuous burn-in test to verify system stability
✓ Laser interferometer calibration with traceable certification
✓ Final quality inspection with sample part measurement report
Typical duration: 15-20 business days
Step 4: Delivery, Installation & Training
We handle logistics, on-site setup, and comprehensive training to ensure your team is fully operational.
✓ Professional packaging and worldwide shipping with real-time tracking
✓ On-site installation at your facility by our service engineers
✓ Operator training (3-5 days) covering daily operation, programming, and maintenance
✓ Advanced training available for measurement programming and automation
✓ 12-month warranty with optional extension to 36 months
✓ 24/7 remote technical support and spare parts availability
Typical duration: 5-10 business days
What Makes Our
Process Different
We are a manufacturer, not a trading company. Every instrument is designed, engineered, and built in our own facility — giving you direct access to the people who make it.
This means faster communication, better customization, competitive pricing, and full accountability throughout your project.
23+ Years of Expertise
Since 2002, we have specialized in precision measurement — not a generalist, but a focused manufacturer.
In-House Manufacturing
Every machine built in our own factory. Complete control over quality, lead times, and customization.
ISO 9001 & 13 Patents
Certified quality management system with 13 invention patents covering core measurement technologies.
Global Service Network
5,000+ customers in 120+ countries. Local distributors and service partners for responsive support.
Rigorous Quality Control
48-hour burn-in, laser interferometer calibration, and full inspection report with every machine.
End-to-End Support
From consultation through installation, training, and ongoing support — we are with you every step.
Ready to Start Your Project?
Tell us about your measurement requirements — we’ll provide a free consultation and quote within 24 hours. No commitment, no pressure.